Everything you need to know about how NuStar 1 works, what we expect from our players, and what you can expect from us. Plain language — no legal maze.
Before reading the full document, here are the six areas these Terms and Conditions address at NuStar 1. Every section below links to the detailed text.
Who can register, the minimum age requirement (18+), what information you're required to provide, and what happens if your account details are found to be inaccurate or belong to someone else.
Supported payment methods, minimum and maximum transaction amounts, processing timelines, the ₱0 fee policy, and the identity verification that may be required before your first withdrawal.
How game results are determined, what constitutes a valid bet, when bets may be voided, and what conduct is expected of players while using the NuStar 1 platform — including sabong, card games, and sports betting.
How bonus credits are awarded and credited, any wagering requirements that apply, how VIP Club tier upgrades work, and what happens to bonus balances if an account is closed or found to be in violation of these terms.
Your responsibility to protect your login credentials, what to do if you believe your account has been accessed without your permission, and NuStar 1's obligations when it comes to protecting your account data.
The tools available to Filipino players who want to manage their gaming activity — deposit limits, session reminders, self-exclusion requests — and NuStar 1's commitment to acting promptly when a player asks for support.
These Terms and Conditions ("Terms") govern the use of the NuStar 1 platform, accessible at nustar1.net and through any associated mobile interface. By creating a NuStar 1 account or by using any part of the platform — including browsing the game lobby, placing a bet, or making a deposit — you are confirming that you have read and agreed to these Terms in full.
NuStar 1 operates as an online gaming platform offering Filipino players access to Tongits, Pusoy, live Sabong betting, PBA Betting, Basketball Betting, and related services. NuStar 1 is designed for and directed toward players in the Philippines. All monetary values on the platform are denominated in Philippine Peso (₱).
These Terms form a legally binding agreement between you (the player) and NuStar 1. If you do not agree to any part of these Terms, you should not create an account or use any part of the platform. Continued use of NuStar 1 after any update to these Terms constitutes acceptance of the revised version.
These Terms should be read alongside the Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between NuStar 1 and its players.
To register and use the NuStar 1 platform, you must:
NuStar 1 reserves the right to request proof of age and identity at any stage, including before processing a withdrawal. If at any point NuStar 1 determines that a player does not meet the eligibility criteria, the account may be suspended and any winnings derived from ineligible play may be forfeited.
NuStar 1 strictly enforces the 18-years-minimum age requirement. Underage gambling is illegal under Philippine law and is taken seriously by NuStar 1. If you suspect someone under the age of 18 is using the platform, please contact support@nustar1.net immediately.
NuStar 1 is built for Filipino players 18 and above — gaming that respects the rules and the player.
You may register only one account per person at NuStar 1. Duplicate accounts — including accounts registered under different names, phone numbers, or email addresses belonging to the same individual — are prohibited. NuStar 1 reserves the right to merge, suspend, or close duplicate accounts and to withhold any balances found across duplicate registrations pending investigation.
During registration, you are required to provide accurate, current, and complete information. NuStar 1 is not responsible for any losses or delays arising from inaccurate account information provided at registration or subsequently updated incorrectly.
Your NuStar 1 account is personal to you. You are responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any one-time authentication code with any other person. NuStar 1 will never ask for your password through any channel — any communication purporting to be from NuStar 1 that requests your password should be treated as fraudulent and reported immediately.
All NuStar 1 accounts operate in Philippine Peso (₱). Deposits made in other currencies are converted to PHP at the applicable exchange rate before crediting. NuStar 1 accepts no responsibility for conversion rate fluctuations or any fees applied by your payment provider related to currency conversion.
NuStar 1 complies with Know Your Customer (KYC) requirements. You may be asked to provide a government-issued ID, proof of address, and proof of ownership of the payment method you use before processing a withdrawal. NuStar 1 aims to complete standard KYC verification within 24 to 48 hours of receiving complete documentation.
NuStar 1 supports the following payment methods for Filipino players: GCash, Maya, GrabPay, Coins.ph, BDO online banking, BPI online banking, UnionBank, InstaPay, PESONet, Visa, and Mastercard. Supported methods are subject to change. Current details are always available on the Deposit and Withdrawal page.
The minimum deposit amount is ₱50 for e-wallet methods (GCash, Maya, GrabPay, Coins.ph) and ₱100 for bank transfer methods. The minimum withdrawal amount is ₱100. There is no maximum single withdrawal amount for standard accounts, though daily and weekly limits may apply depending on your NuStar 1 account tier and verification status.
NuStar 1 charges zero transaction fees on all deposits and withdrawals. Any fees charged by your payment provider — such as bank transfer fees or e-wallet service charges — are independent of NuStar 1 and are the responsibility of the player.
GCash and Maya withdrawals for verified accounts typically complete within 1 to 3 minutes. InstaPay transfers are near-instant. Bank transfers may take up to one business day. VIP Club members at Platinum and Diamond tiers receive priority processing. These timelines are typical — they do not constitute a guarantee and may be affected by third-party processing delays.
A bet is confirmed and binding once NuStar 1 has issued a confirmation reference for that bet. Verbal instructions, chat messages, or any communication outside the official bet placement interface do not constitute valid bets. NuStar 1 is not responsible for bets that were not confirmed due to connectivity issues on the player's end.
For card games (Tongits, Pusoy), game results are determined by the platform's certified random number generation (RNG) system. For Sabong, results are declared by the licensed arena's official referee and are final. For sports betting (PBA, Basketball), results are determined by the official score confirmed by the relevant governing body at the conclusion of the event.
NuStar 1 may void a bet and return the stake to the player's balance in the following circumstances:
Where in-play betting is available at NuStar 1, odds are subject to change or suspension without notice as the event progresses. NuStar 1 reserves the right to suspend in-play markets at any time for any match if the platform determines that the integrity of the market may be compromised.
NuStar 1 — transparent game rules and fair play for every Filipino player, from Quezon City to the provinces.
From time to time, NuStar 1 offers bonuses, promotions, and special credits to players. The specific terms applicable to each promotion — including any wagering requirements, eligible games, expiry dates, and minimum odds — are published alongside each promotion. Players are responsible for reading these specific terms before accepting any bonus.
Where a wagering requirement applies to a bonus, the full required turnover must be met before any portion of the bonus or winnings derived from it can be withdrawn. Wagering requirements are calculated on eligible game wagers only. Some game categories may contribute at a reduced rate or not at all toward meeting a wagering requirement — this will be stated in the applicable promotion's terms.
NuStar 1 operates a zero-tolerance policy toward bonus abuse. Actions including but not limited to: opening duplicate accounts to claim multiple bonuses, using automated betting patterns designed to exploit bonus terms, or colluding with other players to meet wagering requirements collectively, will result in immediate bonus forfeiture and may result in account suspension.
The weekly cashback credited through the NuStar 1 VIP Club is applied directly to real-money balance with no wagering requirement. The cashback amount is calculated on net losses across all eligible real-money game activity from Monday 00:00 to Sunday 23:59 Philippine Standard Time, and is credited every Monday. Bonus funds are excluded from the cashback calculation base.
The NuStar 1 VIP Club operates across five tiers: Member, Silver, Gold, Platinum, and Diamond. All registered NuStar 1 accounts are enrolled at Member tier automatically. Tier progression is based on cumulative qualifying wager volume and is updated automatically when a player's activity crosses the relevant threshold.
NuStar 1 reserves the right to modify VIP Club tier thresholds, benefit structures, and cashback percentages with reasonable prior notice to players. Material changes to VIP Club terms will be communicated through the platform and via email to registered addresses. Continued use of the VIP Club after such notice constitutes acceptance of the revised terms. Full current VIP Club details are available on the VIP Club page.
You are solely responsible for all activity that occurs on your NuStar 1 account while your credentials are in use, whether or not that activity was authorised by you. NuStar 1 is not liable for any losses resulting from unauthorised access to your account where the access was made possible by your failure to protect your credentials.
If you believe your NuStar 1 account has been accessed by an unauthorised party, you must contact support@nustar1.net immediately. NuStar 1 will investigate and, where appropriate, temporarily freeze the account pending the outcome of that investigation.
NuStar 1 uses industry-standard encryption (TLS/SSL) to protect data transmitted between your device and the platform. However, no digital transmission system is entirely free from risk. NuStar 1 strongly recommends using a unique, strong password for your account and enabling any additional authentication features offered through the platform.
The following actions are strictly prohibited on the NuStar 1 platform:
NuStar 1 reserves the right to immediately suspend and permanently close any account found to have engaged in prohibited conduct, and to withhold or forfeit any balance in that account pending investigation and recovery of any unlawfully obtained funds.
All content on the NuStar 1 platform — including but not limited to the NuStar 1 brand, logo, game interfaces, graphics, text, sound effects, and software — is the exclusive property of NuStar 1 or its licensed content partners. No part of the platform may be reproduced, distributed, publicly displayed, or used for commercial purposes without NuStar 1's prior written authorisation.
Players are granted a limited, non-exclusive, non-transferable licence to access and use the NuStar 1 platform for personal, non-commercial gaming purposes only. This licence is revocable and does not include any right to sublicence, reverse-engineer, or extract any part of the platform's software or content.
NuStar 1 provides its platform on an "as available" basis and makes no warranty that the service will be uninterrupted, error-free, or free from technical issues. NuStar 1 is not liable for losses arising from:
To the maximum extent permitted by applicable Philippine law, NuStar 1's aggregate liability to any player in connection with any claim relating to these Terms or the platform shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim.
NuStar 1 is committed to providing a safe and responsible gaming environment for Filipino players. The platform provides the following tools, accessible at any time through your account settings:
NuStar 1 will action any self-exclusion request within 24 hours of receipt. Full guidance on all responsible gaming tools is available on the Responsible Gaming page. If gaming is causing you distress or financial harm, please reach out to our support team — we take every such concern seriously.
To request self-exclusion from NuStar 1, email support@nustar1.net with the subject line "Self-Exclusion Request" and include your registered phone number or email address. NuStar 1 will process the request within 24 hours and confirm by return email.
NuStar 1 reserves the right to suspend or close any player account at any time for any of the following reasons:
Players may also voluntarily close their NuStar 1 account at any time by contacting support@nustar1.net. Any real-money balance remaining at the time of voluntary closure that is not subject to a hold or investigation will be returned to your registered payment method within 5 business days. Bonus balances are forfeited upon account closure.
NuStar 1 may update these Terms and Conditions at any time. Material changes — those that affect player rights, payment terms, or prohibited conduct — will be communicated to registered players via email and through a notice on the platform at least seven (7) days before taking effect.
Non-material changes (such as corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates to contact details) may be made without prior notice. The "Last Updated" date at the top of this page reflects the most recent revision, regardless of whether that revision was material.
Your continued use of the NuStar 1 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to a material amendment, you may close your account before the amendment takes effect and withdraw your remaining balance.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or in connection with these Terms, including any question regarding their existence, validity, interpretation, or performance, shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.
Before initiating formal proceedings, NuStar 1 encourages players to raise any complaint directly with the support team at support@nustar1.net. NuStar 1 commits to responding to all formal complaints within 5 business days and to resolving them fairly and promptly where possible. Many disputes that reach NuStar 1 support are resolved at this stage without the need for further escalation.
If you have any questions about these Terms and Conditions or about anything on the NuStar 1 platform, you can reach the team through the following channels:
For questions specifically related to payments and withdrawals, visit the Deposit and Withdrawal page. For VIP Club queries, visit the VIP Club page. For responsible gaming support, visit the Responsible Gaming page.
We wrote these Terms in as plain a language as we could because we believe players deserve to understand the rules they're agreeing to. If anything here is unclear, please reach out — we'd rather explain it directly than have you play without understanding your rights and ours.
You've read the Terms — now register your free NuStar 1 account and play Tongits, Pusoy, Sabong, and more with full confidence in how the platform works.